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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Simmons

May 1, 2024

1  out of  5
rating by Nick Simmons
"I have never had any affiliation with State Farm throughout my entire life, yet these jerks keep on harassing me. Within the past 15 days, they have called me eight times and still can't seem to take the hint that I don't want to buy whatever it is they're selling. I'm about ready to start pressing harassment charges if they don't stop because, quite frankly, this is highly annoying and childish of them! Update: I have never reached out to them for renters insurance. I already have it with another company. Their response to this review is highly invalid!"
We responded:
"Thank you for the review Nick, we received your information as a lead in response to you looking for quotes online for renters insurance. We have been trying to reach you to try to get you the best coverage at the best price. We will remove you from our list but if you are interested in more information please give us a call at 269-408-8345."
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bristan snider

September 22, 2023

5  out of  5
rating by bristan snider
"Jackie was so patient and adimant to help me with secretary of state’s hoops today. Made it a breeze. Thank you!!!!!"
We responded:
"So glad that Jackie was able to assist you with any of your insurance questions or needs and made it a breeze, Bristan! We truly appreciate you taking the time to share your experience and kind words with us! Thank you for the great review and we look forward to providing you with the customer care that you deserve for many years to come!"
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Dicy Baines

May 27, 2023

5  out of  5
rating by Dicy Baines
"None"
We responded:
"Thank you for the 5 star rating. "
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Molly Nunn

November 27, 2022

5  out of  5
rating by Molly Nunn
"My previous insurance company kept increasing the costs for my auto insurance even though I had no accidents and no tickets. State Farm got me the very same coverage for over $130 less per month! Give them a call if you're tired of paying way too much and wasting money!"
We responded:
"Thank you for the great review, Molly. "
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Joseph Angeski

April 5, 2022

1  out of  5
rating by Joseph Angeski
"Worst agent in the area. Won't reply to emails, doesn't keep scheduled appointments, and their physical office is NOT OPEN. Wouldn't recommend"
We responded:
"Joseph, Thank you. Our office is open by appointment and has been since the beginning of Covid. The issue on your account was created outside of our agency. We wish you nothing but the best of luck with your Insurance."
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Emily Johnson

October 29, 2021

1  out of  5
rating by Emily Johnson
"Stop calling her"
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Taberu Kitchen

October 28, 2021

1  out of  5
rating by Taberu Kitchen
"Stop calling"
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Korrey Williams

August 26, 2021

5  out of  5
rating by Korrey Williams
"Great people very impressed an happy to have them for my insurance company"
We responded:
"Thank you so much for taking the time to leave us such a kind review about our team's efforts to provide you with the customer care that you deserve, Korrey! It is our pleasure to assist you with any of your insurance questions or needs. We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Rochelle Cobe

May 25, 2021

5  out of  5
rating by Rochelle Cobe
"Recommend to everyone we know they have treated us so well and have always done the best job for us we love our state farm team 💙"
We responded:
"Thank you for taking the time to leave us such a heartfelt review, Rochelle! We strive to provide you with the customer care that you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs! We are truly honored to have earned your business and trust!"
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sheree lane

March 5, 2021

5  out of  5
rating by sheree lane
"Every time I’ve had to call them they were helpful & prompt. They let me know how I can lower my insurance costs regularly. Ally P. Is always courteous & professional."
We responded:
"We are so glad that we can assist you with any of your insurance questions or needs. Thank you for the 5 star review, Sheree! We all strive to provide you with the customer care that you deserve and appreciate you recognizing Ally for her efforts! Your kind words and recommending our agency to others is a huge compliment to us! We are honored to have earned your business and we look forward to helping you with your insurance needs for years to come!"
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Jessica Patterson

March 3, 2021

5  out of  5
rating by Jessica Patterson
"Best insurance office in town! Ally is always super friendly, helpful, and quick to work with. I would absolutely recommend the Jason Vadney office for anyone looking to change or get new insurance!"
We responded:
"Thank you for the 5 star review, Jessica! We all strive to provide you with the customer care that you deserve and appreciate you recognizing Ally for her efforts! Your kind words and recommending our agency to others is a huge compliment to us! We are honored to have earned your business and we look forward to helping you with your insurance needs for years to come!"
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Austin Lane

March 3, 2021

5  out of  5
rating by Austin Lane
"Ally is the best !"
We responded:
"Thank you for the 5 star review, Austin! We appreciate your feedback and your recognizing Ally for her efforts to provide you with the customer care that you deserve!"
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Jerome White

August 20, 2020

5  out of  5
rating by Jerome White
"Amazing customer service,"
We responded:
"Thank you, Jerome, for the positive feedback. We take pride in what we do. Thanks for noticing! We appreciate you and your business."
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Robert Baumgartner

July 20, 2020

5  out of  5
rating by Robert Baumgartner
"I've always had a great experience when dealing with Ally for changes or questions regarding my car insurance. Would definitely recommend!"
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business."
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Momma Is me

May 24, 2020

3  out of  5
rating by Momma Is me
"Helpful on phone"
We responded:
"Thank you for the great review!"
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Kathie Zabel

January 9, 2020

5  out of  5
rating by Kathie Zabel
"They have been giving me great service for a couple of years now."
We responded:
"Thank you for taking the time to leave us a review, Kathie!"
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Nancy Barrows

September 4, 2019

5  out of  5
rating by Nancy Barrows
"He is MY awesome insurance man"
We responded:
"Thank you for the great review, Nancy!"
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justen buckley

May 14, 2019

5  out of  5
rating by justen buckley
"chris, jason, and jacky have turned the insurance side of my life from "low down" to "$imple and ez!!!" they all have performed at the highest professional level...curtious and friendly. i feel like ive been w them for years!!!!!"
We responded:
"Justen, Thank you for taking the time to leave us a great review!"
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Tabatha De Rossi

July 9, 2018

5  out of  5
rating by Tabatha De Rossi
"We have our Home, Auto loan & Insurance through Jason Vadney's State Farm & we have always gotten the best service. Everyone in the office is always very kind & helpful."
We responded:
"Thank you for the kind words and great review."
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Christina Bilden

April 25, 2016

1  out of  5
rating by Christina Bilden
"Decided to change to State Farm last year. I chose to have auto pay out of my bank. They took 2 months out and then stopped charging me and stopped insuring me. My bank has not changed, my address has not changed and my phone number has not changed. I did not receive any notice from this office. Since my insurance lapsed I am now in the "high risk category" and have to pay more than double for insurance. I have never had a ticket or an accident but now because of this I will pay thousands for insurance. I will never do business with State Farm again."
Profile photo of Todd Korabik

Todd Korabik

April 11, 2016

5  out of  5
rating by Todd Korabik
"Offered to review my existing policy's and found me better coverage at a reduced price. Very easy to deal with his staff."